Can’t sign in?
Reset your password or resend account verification from the sign-in screen. For privacy, support will never ask for your password.
Get back to training.
Account, billing, and simulator help in one permanent place.
Your call is saved.
If a page closes or refreshes during a call, return to the scenario library and choose Resume interrupted call. It will not use another free call.
Open scenario librarySubscription help
Update payment information, download invoices, or cancel through Account & plan. Failed-payment warnings also appear there.
Something behaved unrealistically?
Use Report issue inside the active call so the anonymous call context is attached. Never include real patient information.
Email technical supportWe aim to respond within two business days. AcuityForge is an educational simulator and does not provide emergency or real-patient medical support.